Our Policies | Test Page Springfield Mo
Our dance studio policies reflect the goals of our Mission statement to offer the best program we possibly can. Below, we have detailed everything we could possibly think of, but if you have any questions, please feel free to contact us.
Weather / Holiday Closings:
All weather related closing will be posted on our social media pages and a notice will be visible on the home page. Additionally, we will send out an email for those subscribed to our email blast. We will make the determination for any closings.
Any Holiday closing will be communicated in advance, as well as be mentioned in our email blasts.
Clothing: Although not a necessity, we recommend all dancers both children and adults wear comfortable clothing that they can easily move around in.
Shoes: Ballet shoes are required for all ballet classes and some lyrical classes. Tap dance shoes are required for all tap classes. Jazz shoes or hip hop dance sneakers are required for Hip Hop Classes.
All Dance Lesson Packages and Prepaid classes are to be paid in full before the start of the first class. Auto-Pay students are not subjected to this requirement, but a valid method of payment on file is required.
When booking private lessons, a lesson times must be scheduled in advance. We recommend, but do not require, at least a week or more to ensure the availability of the desired instructor.
All Prepaid Drop-in classes must be used within 1 month of the purchase date. If you are unable to attend classes due to an illness, injury, or outstanding circumstance, it is your responsibility to notify the studio management (not your instructor) as soon as you can.
Our prices reflect our ability to run a successful business and are subject to change at any time.
Cancellations and Refunds:
There are no refunds on any prepaid lessons including packages and classes after they have started.
Any Private lesson may be cancelled by a phone call with at least 24 hours notice. Cancellation requests via social media or email may not be received in enough time and may not be subject to a reschedule. Any lesson designated as a "no call no show" will incur the full amount be deducted from the student's package or client account.